These digital wallets enable agents to perform various financial services, including:
1. Cash Withdrawals and Deposits: Agents can withdraw and deposit cash on behalf of customers, providing a convenient alternative to traditional bank branches.
1. Money Transfers: Agents can send and receive money on behalf of customers, facilitating remittances, bill payments, and other financial transactions.
1. Bill Payments: Agents can process bill payments for utilities, telecommunications, and other services on behalf of customers, saving them time and effort.
1. Airtime Top-ups: Agents can sell prepaid mobile airtime vouchers, allowing customers to recharge their mobile phones conveniently.
1. Account Management: Agents can help customers manage their digital wallet accounts, including account registration, balance inquiries, and other account-related services.
Agent digital wallets are particularly valuable in areas with limited access to traditional banking services, where agents act as essential intermediaries connecting customers to financial services. These digital tools streamline transactions, improve accessibility, and empower agents to serve their communities more effectively.